Support
Last updated: October 26, 2026
One person reads this, usually within a day. Write in English or Korean. If you are reporting something broken, the version number from Settings and what you did just before it happened are the two things that save a round trip.
Community
Discord is faster than email, because other people are there. Use it for questions about how something works. Use email for anything about your own account.
Your account and your data
Delete your Foxl account in Settings > Account > Delete my account. If you have a paid subscription that still renews, cancel it in the billing portal before deleting your account. To request deletion by email, write to support@foxl.ai from the email address on your Foxl account and say whether you want to delete the account or particular data. We may ask you to verify ownership. Account deletion removes your profile and account-linked records, apart from the exceptions listed in the Privacy Policy. Messages you posted in channels and DMs, files and documents you added to a team space, and reports stay until they are deleted separately; Foxl Code's cloud session files can remain for up to 14 days after their last use. For a copy of your account data, use Settings > Account > Export my data, or email us.
Reporting a message or a person
In team chat, any message from another person can be reported or blocked from the same menu - long-press the message on a phone, or use the ... button. Blocked accounts are listed under Settings, then Account, and can be unblocked there. Email us if a report needs a human to look at it.