Support

Last updated: August 27, 2026

Email

support@foxl.ai

One person reads this, usually within a day. Write in English or Korean. If you are reporting something broken, the version number from Settings and what you did just before it happened are the two things that save a round trip.

Community

Discord is faster than email, because other people are there. Use it for questions about how something works. Use email for anything about your own account.

Your account and your data

You can delete your account from inside the app at any time - Settings, then Account, then Delete my account. That removes your conversations, notes and tasks with it. Email us if you would rather we did it for you, or if you want a copy of your data first.

Reporting a message or a person

In team chat, any message from another person can be reported or blocked from the same menu - long-press the message on a phone, or use the ... button. Blocked accounts are listed under Settings, then Account, and can be unblocked there. Email us if a report needs a human to look at it.

Policies